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Measure. Build. Embed.

We help leadership teams choose the AI opportunities that matter, turn them into working solutions and make them part of daily business. With a close eye on the human transition to hybrid workforces.

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Measure. Build. Embed.

We identify the total AI opportunity across your workforce with clear P&L impact. We help your leadership team choose where to act, build working AI solutions and embed them in the business.

Team reviewing work together in a meeting
01

Measure

Find the work worth changing.

We read your job descriptions, map every task with Pulze Radar and check it with the people who do the work. You see what AI takes on, what becomes hybrid and what stays 100% human, with P&L impact per function.

  • AI priorities with your leadership team
  • Strategy and investment roadmap
  • Data and infrastructure readiness
Explore Measure
Team building a solution together on laptops
02

Build

Turn the priority into working AI.

Our strategy consultants and AI engineers build your first solution alongside your people. We test it in a pilot where needed, put the data and integrations in place and bring it into production. Your team learns as we build, while the wider roadmap develops.

  • AI solutions for your business
  • Data foundations and infrastructure
  • System integration and team handover
Explore Build
Colleagues learning together around a laptop
03

Embed

AI embedded.

We change the culture to curiosity, so you continue to earn marginal gains.

  • Ownership and daily working practices
  • Team adoption and skills transfer
  • Improvement and investment decisions
Explore Embed

04 Workforce Transition

Some roles will change. Some will go. We help you do it right.

AI embedded. We change the culture to curiosity, so you continue to earn marginal gains. Before any role goes, we look for better work: where people's skills fit the needs of the future organisation. Where roles do end, we support you through a well-managed transition. Fair, clear and human, for the people who leave and the people who stay.

How we support your transition

What we build for you

Teams

Strategy consultants and AI engineers, working with your people.

Processes

Working AI in the processes you already run.

Governance & trust

Clear ownership and human review from the start.

A structured report with ROI per function.

Analyse a job description
  • Every role mapped task by task
  • Augmentation score per role
  • Measured roadmap in delivery waves
  • Tooling and integration readiness per system
  • Risks and enablers
  • ROI case per function, ready for the board
Modern Milkman

Last updated: 7 November 2026

26 roles. 351 tasks. One roadmap.

80%

Share of the work AI can support today (280 of 351 tasks)

24

Build-first tasks, tooling ready now

3

Delivery waves

Augmentation % is the share of a role's tasks that AI can support today.

Before

AI was being tested team by team, with no shared view of where it mattered. Finance closed the month with spreadsheets and manual prep. Customer service quality was checked by manual sampling.

What Measure identified

26 roles and 351 tasks mapped. 10 business epics plus 2 foundation epics, sequenced in 3 delivery waves.

97 tasks look automatable but are blocked by internal systems. We put discovery first instead of building against systems we couldn't reach.

Finance: before / after

87%

Finance Manager

Share of the work AI can support today

86%

Accounting & Operations Manager

Share of the work AI can support today

Before

Spreadsheets and manual prep at month-end.

After

A Finance Close Agent over Xero that drafts management-account commentary, assembles audit working papers, prepares consolidations and answers colleagues' finance questions. People review every output.

ROI measured on

  • Working days to close
  • Analyst hours on manual prep
  • First-pass acceptance of agent drafts
  • Time moved to business partnering

Customer Service: before / after

67%

Customer Success Ambassador

Share of the work AI can support today

AI drafts replies across chat, email and social, looks up orders and delivery issues, and turns QA feedback into coaching. Escalations and complaints stay with people.

58%

Customer Success Team Lead

Share of the work AI can support today

Reporting, QA and performance monitoring move to AI. Leading the team, 1:1s and escalations stay human.

Before

Quality checked by manual sampling.

After

An agent over Dixa and Looker that gives a live team-performance summary with exceptions and moves QA from manual samples to full coverage. Coaching stays with people.

ROI measured on

  • QA coverage
  • CSAT and response time
  • First-contact resolution

Capacity, not cuts. Freed time goes to suppliers, customers and judgement.

Across workforce transformation, capacity comes first. Where roles do end, we support a fair, human transition.

Illustrative example

What ROI per function looks like.

One finance function. Seven workstreams. Every one scored, built and measured.

Month-end close

Close agent that prepares journals, reconciliations and checklists

Augmentation score
86%
Hours saved / month
72

Management commentary

Agent that drafts monthly commentary from the ledger

Augmentation score
92%
Hours saved / month
28

Consolidation

Multi-currency consolidation agent

Augmentation score
84%
Hours saved / month
30

Audit preparation

Audit pack assembler for working papers

Augmentation score
88%
Hours saved / month
25

Invoice processing

Invoice agent: capture, match and route for approval

Augmentation score
94%
Hours saved / month
64

Finance questions

Self-service finance assistant for colleagues

Augmentation score
90%
Hours saved / month
30

Cash forecasting

Forecast co-pilot, with people making the call

Augmentation score
71%
Hours saved / month
18

86%

Average augmentation score

267 hours

Saved per month (3,204 per year)

€208,000

Capacity per year

€72,000

Investment in year 1 (build + run)

2.9x

Return in year 1

4 months

Payback

Capacity, not cuts. The time goes back to business partnering and better decisions.

Illustrative model based on a typical 6-person finance team at €65 per hour. Your report uses your own roles, hours and costs.

This model is not a promise that roles will never end. Capacity first. And where roles do end, a transition done right.

Your questions.

Your organisation is about to change. Lead it.

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